Privacy Policy

We're serious about keeping your info safe and secure. Here's the full breakdown on how we handle your data at Ignisth Alempire Fitness.

Last Updated: October 31, 2025

Look, we get it - nobody actually enjoys reading privacy policies. But this one's important, so we've tried to keep it real and straightforward.

At Ignisth Alempire Fitness, we're not just about building empires of strength in the gym. We're also committed to protecting your personal information like it's our max deadlift PR. This policy explains what data we collect, why we need it, and how we keep it locked down tighter than a properly braced core.

When you train with us, sign up for programs, or even just browse our site, you're trusting us with your info. We don't take that lightly. Whether you're crushing HIIT sessions or working with our coaches on Olympic lifts, your privacy matters to us.

Bottom line: We only collect what we need to provide you with the best training experience possible, and we protect it like it's the last plate in the gym.

Personal Details

When you join our empire, we'll need the basics - name, email, phone number, address, date of birth. Pretty standard stuff, nothing crazy. We also collect emergency contact info because safety's always first, especially when you're pushing heavy weight.

Membership & Payment Info

Your membership details, payment information, billing address - all the financial stuff that keeps the lights on and the equipment maintained. Don't worry, we use secure payment processors and never store your full credit card details on our end.

Health & Fitness Data

Here's where it gets specific to what we do. We'll collect info about your fitness goals, current fitness level, any injuries or health conditions we should know about, dietary preferences for nutrition planning, and your workout progress. This helps our coaches program effectively and keep you safe.

Technical Data

Like most websites, we collect some tech stuff automatically - IP address, browser type, device info, how you navigate our site. It's mainly so we can fix bugs and make the site work better for everyone.

Photos & Videos

Sometimes we take photos or videos during classes or training sessions. We'll always ask for your permission before posting anything on social media or using it for marketing. If you don't wanna be featured, just let us know - no hard feelings.

We're not in the business of selling your data or sending you spam. Here's what we actually do with your info:

  • Provide our services: Schedule your classes, process your membership, give you access to facilities, create personalized training programs
  • Communicate with you: Send class reminders, program updates, respond to your questions, share important facility info
  • Improve your experience: Track your progress, adjust programs based on your goals, provide better coaching
  • Process payments: Handle membership fees, program costs, any additional services you purchase
  • Safety & security: Ensure facility safety, manage emergencies, maintain secure premises
  • Marketing (with permission): Send you info about new programs, special offers, events - but only if you've opted in
  • Legal compliance: Meet our legal obligations, resolve disputes, enforce our terms

We're pretty protective of your data, but there are a few situations where we might need to share it:

Service Providers

We work with trusted third parties who help us run the business - payment processors, email service providers, scheduling software, cloud storage. They only get access to what they need to do their job, and they're contractually obligated to keep your info secure.

Health Professionals

If you're working with one of our coaches on injury recovery or specific health goals, we might need to coordinate with your doctor or physiotherapist. We'll always get your explicit consent first.

Legal Requirements

If we're legally required to disclose information - like responding to a court order or legal process - we'll do what we gotta do. We'll try to notify you first unless we're prohibited from doing so.

Business Transfers

In the unlikely event that we sell the business or merge with another company, your information would be part of that transfer. Any new owners would still be bound by this privacy policy.

Emergency Situations

If there's a medical emergency, we'll share relevant info with first responders to help you get the care you need. Your health comes first, always.

We never sell your personal information to third parties for their marketing purposes. Period.

Yeah, we use cookies - the digital kind, not the protein kind (though we've got some great recipes for those too).

What Are Cookies?

Cookies are tiny text files that get stored on your device when you visit our website. They help us remember who you are, keep you logged in, and understand how you use the site.

Types We Use
Essential Cookies

Necessary for the site to function properly. Can't really turn these off without breaking everything.

Analytics Cookies

Help us understand which pages are popular, where people drop off, how to improve the site.

Functionality Cookies

Remember your preferences, like language settings or if you want emails about new programs.

Marketing Cookies

Track what you're interested in so we can show you relevant ads. You can opt out of these if you want.

Managing Cookies

Most browsers let you control cookies through their settings. You can block all cookies, delete existing ones, or get notified when new ones are set. Just know that blocking cookies might make parts of our site not work as smoothly.

We take security seriously - think of it like spotting on a heavy bench press. We've got multiple layers of protection in place.

Technical Safeguards
  • SSL encryption for all data transmission
  • Secure, encrypted databases
  • Regular security audits and updates
  • Firewall protection
  • Secure backup systems
Physical Security

Our servers are hosted in secure data centers with restricted access, 24/7 monitoring, and all the physical security measures you'd expect from a professional facility.

Staff Training

Everyone on our team who has access to member data is trained on privacy and security best practices. We limit access to only those who need it to do their jobs.

Your Role

Security's a team effort. Keep your login credentials private, use a strong password, log out when you're done, and let us know immediately if you suspect any unauthorized access to your account.

Real talk: No system is 100% foolproof. We do everything we can to protect your data, but if there's ever a breach, we'll notify you promptly and work to fix it ASAP.

Under Canadian privacy laws (specifically PIPEDA), you've got rights when it comes to your personal information. Here's what you can do:

Right to Access

You can request a copy of all the personal data we have about you. We'll provide it within 30 days, usually sooner.

Right to Correction

If something's wrong or outdated, you can ask us to fix it. We want our records to be accurate too.

Right to Deletion

Want us to delete your data? We'll do it, with some exceptions (like if we're legally required to keep certain records).

Right to Opt-Out

Don't want marketing emails? No problem. Every email we send has an unsubscribe link, or just tell us directly.

Right to Portability

You can request your data in a commonly used format if you want to take it elsewhere.

Right to Object

If you think we're using your data in a way you didn't agree to, speak up. We'll review and address your concerns.

How to Exercise Your Rights

Just reach out to us at info@ignisthalempire.info or call (604) 782-5491. We'll verify your identity (to make sure we're giving info to the right person) and handle your request promptly.

This part's extra important because we're dealing with fitness and health data. Here's how we handle the sensitive stuff.

What Health Info We Collect

When you start training with us, we collect info about any injuries, medical conditions, medications, past surgeries, or physical limitations. We also track your fitness assessments, body composition data (if you opt in), workout performance, and progress metrics.

Why We Need It